Understanding Unconscious Bias

This full-day training invites participants to explore how unconscious bias influences our thinking, decisions, relationships, and workplace dynamics. Grounded in current neuroscience and social research, the course examines how the brain relies on cognitive shortcuts to manage complexity—and how those shortcuts can unintentionally reinforce bias.

Through research-informed content, guided reflection, and interactive activities, participants will learn how engaging in thoughtful, sometimes uncomfortable conversations can surface bias and validate perspectives rather than create conflict. Designed for professionals at all levels, this training emphasizes practical, compassionate strategies that increase self-awareness, strengthen inclusion, and support equity in everyday interactions.

The approach is intentionally non-judgmental, recognizing that bias is a human brain function—not a personal failing—and that awareness is the first step toward meaningful change.

“Know” – Knowledge & Understanding

• Understand how the brain uses cognitive efficiencies and shortcuts that can give rise to unconscious bias.
• Explore how unconscious bias influences decision-making in workplace contexts.
• Examine the unintended impacts of bias on relationships, team dynamics, and organizational culture.

“Do” – Applied Skills & Practice

• Strengthen communication skills to recognize where bias may be influencing decisions and interactions.
• Practise strategies to pause, check, and challenge bias reflected in thoughts, language, and actions.
• Increase awareness of how privilege can shape what feels “normal,” “safe,” or “reasonable” in decision-making.

“Be” – Professional Growth & Transformation

• Embrace the understanding that everyone carries bias and varying forms of privilege, and commit to reflective decision-making.
• Practise self-compassion when uncovering biases they were previously unaware of.
• Cultivate curiosity about others’ experiences and realities that exist outside their own norms.

Optional Adaptation: Youth Version

A youth-focused version of this training is available, using age-appropriate language, scenarios, and activities to support awareness of bias, empathy, and inclusive decision-making in schools and youth-serving environments.